On September 16, 2014, Cummins won the 2014 National Best Truck Heavy Truck Engine Product Leadership Award at the Frost & Sullivan North American Conference on Growth, Innovation and Leadership held in San Jose, California.
The results of the award are based on Frost & Sullivan’s 2014 independent research survey of US heavy truck fleets, safety and service managers. The survey results showed that most of the respondents believe that Cummins is the best brand for heavy-duty truck engines.
“We are very honored to receive this award from Frost & Sullivan because it comes directly from the team manager's recognition of the Cummins brand,†said Julie Furber, Cummins' executive director of the North American engine truck business.
Providing a wide range of diesel and natural gas engine products for heavy-duty truck customers is the key to Cummins’ ability to receive this award. Cummins offers quality options for truck customers when they are looking for the best engine technology based on their specific needs. Cummins also works closely with customers to help them optimize the characteristics and parameters of the engine by understanding the needs of customers, thereby providing customers with tailor-made products.
The survey highlighted in particular the reasons why Cummins became a technological leader in heavy-duty truck engines, thanks to the outstanding advantages of Cummins engines in areas such as fuel efficiency, performance and reliability. Taking the Cummins ISX15 litre flagship product as an example, its leading fuel economy, high horsepower performance and outstanding secondary market value among North American customers have all contributed to the long-lasting appeal of Cummins heavy-duty power. Cummins' continuous product improvement and the total integration of key components of the engine system are the direct reasons for this leading edge. Cummins provides customers with reliable integration and optimization technology for all design and development of the engine's internal air intake to exhaust aftertreatment.
In addition to the recognition of Cummins Engine Technology, Cummins's customer support capability is also a key factor for respondents' recognition of Cummins. Cummins's high standards of quality assurance, the broadest and most powerful service and support network have earned the trust of fleet managers and Cummins has been ranked top in the survey rankings.
"Customer support will always be Cummins's top priority, and this award reflects the high level of appraisal by our fleet managers. This makes us very happy," said Furber. “Every employee at Cummins is working hard every day to provide each customer with a better product. This award is the result of the hard work and dedication they have paid.â€
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