The engine problem of the Mercedes-Benz E-Class is the focus of the complaints of the owners. At the same time, since 2013, Mercedes-Benz has been plagued by the odor problem, so the owners have not got an effective solution.
Mercedes-Benz is preparing to recall about 113,000 E-Class vehicles from March 13 due to the possibility of disengagement of the engine seal. This time is only 2 days away from the annual "3.15" rights protection day. Reporters from several complaint platforms found that the engine problem of the Mercedes-Benz E-Class was also the focus of complaints from the owners. At the same time, since 2013, Mercedes-Benz has been plagued by odors, and car owners have not received effective solutions.
Although the owners at the time generally believed that replacing the carpet could not solve the odor problem, but now the treatment of free carpet replacement is gone. “A lot of car owners said that they would call Mr. Wang, the owner of the Benz odor QQ rights group, he said.
Mr. Wang laughed and talked, it was really "one night before returning to liberation", and the recalls that the owners wanted at the time did not happen. "Now, in the regulations concerning the quality of automobiles, the odor is mostly the intentional suggestion, there is no mandatory regulation. It is difficult for the relevant departments to take the odor as the basis for the implementation of the recall." Automotive industry expert Zhang Zhiyong said.
Due to engine problems
Mercedes-Benz recalled about 113,000 E-class cars
According to the announcement of defective product recalls publicly disclosed by the Defective Product Management Center of the AQSIQ, the Securities Daily reporter did not fully calculate that from January 2014 to present, Mercedes-Benz recalled a total of 302,630 passenger cars in mainland China.
The most recent recall was on February 16th, Mercedes-Benz (China) and Beijing Benz announced the recall announcement, and decided to recall some imported E-class, CLS-class and domestic E-class vehicles from March 13, 2015, totaling 127,071 vehicles. . Among them, the total of 112,830 E-class vehicles produced by Beijing Benz from July 1, 2012 to December 1, 2014, accounted for 89% of the recalls.
The reason for the recall is that the engine compartment seals of some vehicles may be disengaged from the engine insulation panel under certain circumstances. The release seal may cause the vehicle to catch fire due to contact with the high temperature parts of the engine. Hidden dangers.
“Vibration from the body and vibration of the engine will cause the seal to fall off. If the seal is aging, the elasticity will be reduced and the degree of firmness will be reduced. If the seal is dropped, if it falls to the turbocharger and exhaust pipe. Beside, the temperature is high, there must be safety risks. "There are experts who are unwilling to be named, said.
He said that the sealing strip is related to the materials used and the process of the product itself, which is a component quality problem.
In this regard, the reporter asked from the relevant website that there are not many cases in which the engine compartment seal of the Mercedes-Benz E-Class may be disengaged. However, the problem of abnormal noise of the engine has been complained by the owner. According to the online statistics of automobile quality, there are more than 1,000 complaints involving Mercedes-Benz. Among them, Mercedes-Benz E-class vehicles have more than 230 complaints, and the concentration problems are mostly tire drum kits, machine filter base oil leakage, engine noise and other issues. Another auto complaint online, involving more than 700 complaints about Mercedes-Benz, E-class complaints, machine filter base oil leakage, engine noise is the main problem.
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